SARAH ASTITI; YEYI GUSLA NENGSIH; KHAIRUNNISA SAMOSIR; DARMANSAH, Darmansah. Optimasi Klasifikasi Keluhan Pengguna E-Wallet Berbasis Deep Learning IndoBERT untuk Mendukung Manajemen Layanan TI. JCOSIS (Journal Computer Science and Information Systems), [S. l.], v. 3, n. 2, p. 51–59, 2026. DOI: 10.61567/jcosis.v3i2.307. Disponível em: https://jurnal.imsi.or.id/index.php/jcosis/article/view/307. Acesso em: 19 oct. 2026.